Frequently asked questions
Quick answers to the questions we hear most.
How do I buy a key?
Choose a product and a package, pick a payment method and pay. Your key appears instantly on the My Keys page.
Which payment methods do you accept?
bKash, Nagad and Rocket (automatic) and your wallet balance. International customers can also pay with UPI or Binance Pay (USDT) when they are shown at checkout.
How long does delivery take?
Automatic payments are delivered within a minute. Manually verified payments (UPI, Binance Pay) are delivered as soon as our team confirms them.
My key is not working. What should I do?
Open a support ticket from your order page within 24 hours and our team will help you right away.
Can I get a refund?
If we cannot deliver your key after a successful payment, the full amount is refunded to your wallet automatically.
Is my wallet balance safe?
Yes. Your balance stays in your account and can be used for any purchase at any time.